Last updated on 01.06.2023

Last updated on 01.06.2023

Green Cliff Inc. UAB (hereinafter – the Company) is a virtual currency exchange and

virtual currency wallet company, acting according to the laws of the Republic of Lithuania.

The Company is committed to conducting business operations transparently and openly, consistent with its regulatory obligations. This policy implements the Law on the Prevention of Money Laundering and Terrorist Financing of the Republic of Lithuania, dated 19 June 1997 No VIII-275 No XIII-2584 (hereinafter – the Law) by establishing rules that must be adhered to by the Company to properly manage risks of money laundering and/or terrorist financing. By implementing measures to prevent money laundering and / or terrorist financing, the Company is guided by the following main documents issued by the Director of the Financial Crime Investigation Service.

The purpose of those policies is to effectively combat money laundering and terrorist financing (AML / CTF) on our exchange by properly identifying actual users of our accounts and supervising their transactions. We shall identify and cease transactions made not only to purchase/sell a cryptocurrency but made mainly to hide the criminal origin of money, illegal finance activity or other unlawful behaviours.

Specific provisions of our policies are confidential and for internal use only to prevent their avoidance by dishonest or fraudulent users. We would like to introduce to you some of the general rules and stipulations of our policies which directly concern you and affect the services we render.

User’s identification

In the first place, we are obliged to identify, beyond a reasonable doubt, the identity of persons enabled to do transactions on our exchange. This is why we collect ID scans, which verify authenticity with professional external providers’ special software.

We require completing an automated identity check or ID document in order to preclude the possibility of using your documents by someone else. Verification of your likeness to the photo from your ID is made with the use of special software of professional external providers or, in case of doubts, done manually by our customer support services.

In case of any doubts, our customer support team will contact you to explain any concerns and solve the issues that arise.

If we cannot determine, beyond a reasonable doubt, that the documents you provided belong to you and are authentic, we won’t be able to let you execute any transactions.

User’s identification – Companies

In the case of all legal entities (companies), the procedure is more stringent and depends on the company’s structure, country, etc. Primarily, we need to establish who is the owner of the company, who can represent it, where the company is based and what is the company’s business.

Since standards regarding governmental documentation of legal entities are different in each country, every time, verifying such users is done “manually” and is considerably more time-consuming.

Transactions monitoring and supervision

Using our proprietary software, we also analyse all transactions on our exchange, looking for suspicious and unusual behaviour. Such selected transactions are analysed by our AML specialists and evaluated if they do not provide significant AML / CTF risks or if they need to be ceased and clarified with the User.

Additional verification

Our AML / CTF verification duties also increase when your trade volume rises. The same happens when your transactions are “flagged” as suspicious or unusual or our verification of your results qualifying you as a person imposing significant AML / CTF risk.

In such cases, we can require additional documentation proving your real, exact place of residence, education, occupation, as well as the source of money you are using on the exchange.

Unfortunately, If our AML specialists decide information received from you doesn’t clarify our doubts, we will be obliged to end our cooperation with you or even report your transactions to the relevant authorities.

In terms of the provision of the policy of the Anti-Money Laundering Act and our Terms of Service of the licensed financial institution, the update of the KYC documents for all accounts is carried out at periodic intervals. The customer account requires a KYC update once in 6 (six) months, and you will be requested to submit the KYC documents to keep your account active. If KYC still needs to be updated by submitting the documents, Green Cliff Inc. UAB ( may opt to freeze/close the account without further notice. In this case, when you decide to use our service again, you will have to register a new account and submit your full KYC documentation at that moment.

Basic AM / CTF Rules

Our operating rules include inter alia as follows:

  • Green Cliff Inc. UAB ( does not accept cash deposits or cash withdrawals.
  • Green Cliff Inc. UAB ( does not accept any third parties’ deposits on the user’s account, managing the account on behalf of somebody, joint or shared accounts, etc.
  • Green Cliff Inc. UAB ( provides its buy/sell service only to customers’ own personal wallet addresses.
  • Green Cliff Inc. UAB ( does not allow any exceptions in the field of documentation required from users.
  • Green Cliff Inc. UAB ( reserves the right to refuse to process the User’s transaction at any time in case of suspicion of AML / CTF risk.
  • In accordance with international law, we are not obliged (or even forbidden) to inform our clients if we report their behaviours as suspicious to relevant authorities.

Sanctioned countries

In accordance with our policies, we do not open accounts when your trade volume rises, and our AML / CTF verification duties also increase. The same happens when your transactions are “flagged” as suspicious or unusual or our verification of your results qualifying you as a person imposing significant AML / CTF risk. And do not process transactions for citizens and residents of, as well as people staying in, countries where transactions are prohibited by international sanctions or their internal law regulations or countries based on various criteria selected by our AML team (for example, Corruption Perceptions Index by Transparency International, FATF warnings, countries with weak anti-money laundering and terrorist financing regimes determined by European Commission), impose high AML / CTF high risk.

Currently, these countries are:

Afghanistan, Albania, Algeria, Bahamas, Barbados, Belarus, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Cambodia, Cayman Islands, Central African Republic, China, Congo, Cuba, Democratic Republic of Congo, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea Bissau, Haiti, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kyrgyzstan, Lebanon, Libya, Mali, Malta, Maynmar, Morocco, Mozambique, Niger, Nigeria, Nicaragua, Pakistan, Palestine Territory,  Panama, Philippines, Puerto Rico, Russia, Senegal, Serbia, Somalia, South Sudan, Sudan, Saudi Arabia, Syria, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, Uzbekistan, United States, Venezuela, Virgin Islands U.S., Yemen, Zimbabwe.

Tiers of KYC verification

When your trade volume rises, AML / CTF risk also increases, so we have to introduce proper safety and verification procedures. As a result, we introduced two Tier verification system based on the general rule that the more money (or cryptocurrencies) you deposit or want to withdraw, the more information about you and your funds we need to exclude AML / CTF risks (as we are required by law).

You should remember that this model is a result of the work and experience of our AML team and can be changed as the legal requirements of countries change as well as a result of gaining new knowledge and experience. In particular transition, limits may change due to periodical audits and verification of the efficiency of our procedures. We will keep you updated if any changes would influence your situation.


Due to the potential for losses, the Financial Conduct Authority (FCA) considers this investment to be high risk.

What are the key risks?

1. You could lose all the money you invest.

  • The performance of most crypto assets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in crypto assets.
  • The cryptoasset market is largely unregulated. There is a risk of losing money or any crypto assets you purchase due to risks such as cyber-attacks, financial crime and firm failure.

2. You should not expect to be protected if something goes wrong. 

  • The Financial Services Compensation Scheme (FSCS) doesn’t protect this type of investment because it’s not a ‘specified investment’ under the UK regulatory regime – in other words, this type of investment isn’t recognised as the sort of investment that the FSCS can protect. Learn more by using the FSCS investment protection checker here:
  • The Financial Ombudsman Service (FOS) will not be able to consider complaints related to this firm. Learn more about FOS protection here:

3. You may be unable to sell your investment when you want.

  • There is no guarantee that investments in crypto assets can be easily sold at any given time. The ability to sell a crypto asset depends on various factors, including the supply and demand in the market at that time.
  • Operational failings such as technology outages, cyber-attacks and comingling of funds could cause unwanted delays, and you may be unable to sell your crypto assets when you want.

4. Crypto asset investments can be complex.

  • Investments in crypto assets can be complex, making it difficult to understand the risks associated with the investment.
  • You should do your own research before investing. If something sounds too good to be true, it probably is.

5. Don’t put all your eggs in one basket.

Putting all your money into a single type of investment is risky. Spreading your money across different investments makes you less dependent on anyone to do well.

A good rule of thumb is not to invest more than 10% of your money in high-risk investments:

If you want to learn more about protecting yourself, visit the FCA’s website here:

For further information about cryptoassets, visit the FCA’s website here: